AsedaHost - Privacy Policy

1. Information We Collect

We gather data to provide secure, personalized, and compliant services to hosts, vendors, and participants.

1.1 Account Data

Name, email, phone number, role selection, and authentication credentials submitted via our signup flows.

1.2 Event Data

Event details, ticket purchases, vendor listings, and associated media uploaded by organizers and vendors.

1.3 Usage Data

Log files, device identifiers, browser metadata, and security telemetry used for analytics and fraud prevention.

2. How We Use Your Information

Data processing supports platform reliability, compliance, and growth.

2.1 Service Delivery

Creating accounts, facilitating voting, processing ticket sales, and enabling wallet operations.

2.2 Communication

Sending confirmations, updates, critical alerts, and promotional content with opt-out controls.

2.3 Security & Compliance

Monitoring for abuse, verifying identities, performing audits, and meeting regulatory obligations.

2.4 Analytics & Improvement

Analyzing usage patterns to improve user experience, product functionality, and platform performance.

3. Legal Bases

Processing is grounded in legal frameworks applicable to our operations.

We rely on one or more of the following legal bases: contract performance (providing requested services), legitimate interests (product improvement, fraud prevention), legal obligations (tax, accounting, KYC), and consent (marketing communications, optional data fields).

4. Information Sharing

We disclose information where necessary for service operation or legal compliance.

4.1 Service Providers

Payment processors, hosting providers, analytics platforms, communication vendors, and security partners bound by data processing agreements.

4.2 Legal & Regulatory

Courts, regulators, or law enforcement when required by law or to protect rights, property, or safety.

4.3 Business Transfers

In connection with mergers, acquisitions, or asset sales, subject to confidentiality and continued protection of personal data.

4.4 User Consent

With your explicit approval for features like promotional partnerships or integrations.

5. Data Retention & Security

We implement layered safeguards to protect data throughout its lifecycle.

5.1 Retention

Data is retained for as long as necessary to deliver services, comply with legal requirements, and resolve disputes. We periodically review and anonymize data where feasible.

5.2 Security Measures

Encryption at rest and in transit, secure development practices, session management, access controls, and continuous monitoring.

5.3 Incident Response

We maintain incident response protocols to quickly identify, contain, and remediate security events, notifying affected users and authorities as required.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to control your personal data.

• Access, correct, or delete your data
• Restrict or object to certain processing activities
• Port your data to another provider
• Withdraw consent for marketing communications

To exercise these rights, contact our privacy team using the details below. We will verify your identity before fulfilling requests.

7. International Transfers

When data crosses borders, we apply safeguards aligned with applicable regulations.

We rely on mechanisms such as Standard Contractual Clauses, data processing agreements, and regional hosting to maintain lawful transfers. Our partners must meet comparable security and privacy standards.

8. Children’s Privacy

Our services are designed for users aged 18 and above, unless otherwise permitted by local law with parental consent.

We do not knowingly collect personal data from minors without appropriate authorization. If you believe a child has provided us data without consent, contact us for prompt removal.

9. Policy Updates

We may revise this Privacy Policy to reflect legal, operational, or product changes.

Updates will be posted on this page with a revised date. Significant changes may be communicated through email or in-app notifications. Continued use indicates acceptance of the updated policy.

10. Contact Us

Questions or concerns about this policy can be directed to our privacy & compliance team.

Privacy Office

Email: asedahost@gmail.com

Phone: (+233) 535-594-525

Contact Privacy Team